Master Framework

Overview
Team Structure
Culture
HR
Developers and QA
Plugs and Growth: viaSocket
Growth : viaSocket
Partnership: viaSocket
Support Team
Agency partners (hold)
Marketing #hold
Tools We Use
MCP
Embed
Webinar
Investor
Custom GPTs
Automation book
AI Prompts that we are using
Automation Challenges with Solutions.
Automation Experts Guidelines
Automation Intern Training.
Automation Incentive Programme
viasocket-departments-criteria
Active Paid Subscriptions
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  1. /
  2. Team Structure
  3. /
  4. Founder Team
  5. /
  6. Weekly Sync

Weekly Sync

Every meeting - Talk about metrics


Most IMP - Templates should sale viaSocket.


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Pushpendra

QA everywhere



Dashboard/homepage changes to increase conversion of new signups


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Ravi Paliwal

What is happening everywhere


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Abhijeet

  • growth and PA checklist
    metrics for growth and partnership team

  • review ideas/bugs
    Pushpendra, Ravi, Abhijeet-anumeha, Gauravh-DH, team of automation experts

  • metabase analytics- % conversion from signup

  • AEO discuss and implement

  • Naman
    Create template from flow feature on template page.

  • Clean bugs from roadmap

  • Separate channel for dh ideas.

  • Automation to increase points



  • Gaurav
    Onboarding process for ISE team(Technical) or checklists

  • DH ke suggestion review krne h and or usko ek alg channel pr forward krna h and usko 48 hours me user ko update bhej de

  • Plugs ka data ,numbers or rejection and which team is growing or which team hi dowing

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10th Dec:

Playlist - new member joined → I qualified and checked all the points.
Ravi - need to have onboarding checklist data in → Master data.

Ravi - Rating must not be duplicate in strong contributor

Ravi - Zipy invite

Ravi - Offboarding automation - windsurf, codex, cursor
Ravi and Naman - HR, Development - Automation book


Jay - Every department should have training program and onboarding checklist.

Jay - Department wise rating and leaderboard - for skillset and contribution wise


Gaurav - Plug achha he kya guarantee? and kitne he? kitne clients happily kitne minutes ke andar laga dete he? ek action me kitne bug aa rahe hain (thumbs down is a bug). How much percentage of incorrect submissions.








Automation book


25 Nov

Pushpendra - Ticketing inside


New things

LMS

Automation in other companies

Flow by AI



Oct 10, 2025


Abhijeet

Sangam CRM - FAQ ready



Gaurav

  1. Help in Go To Market for Embed companies who already made it live.

  2. Metrics - Action kitni fast ban rahe he(With the help of AI). (17 nov aaj hi shi krna h isko most urgent priority uske baad track krenge)

  3. Plugin ke error % km krna h major focus (thursday tk data milega uske baad kaam start hoga ispr)

  4. DH error free krna h in development and we try to maintain efficiency 70%+

  5. 18 Nov. - DH - Review is imp because Google contact and others are not that good. and whoever requested improvements jab tak wo verify na kar le, tab tak close nahi hona chahiye nahi to phir internal team review kare….Should we send a photo how we have built



For everyone

Clean and organise Master framework


Client experience/Jay

  • Automation experts metrics - Live | Improved | Should see improvements in next weekly data | Also, included internal automations and from website.

  • Client feedback - Form link included

  • Training program - remaking videos

  • Helpdoc creation in support metrics - manual for now - sheet link | Duplicated or contradictory docs | Quick start video

  • Flow by AI - Live


Anumeha should take workshop for everyone to generate ideas for roadmap - approve/dis



Ravi Paliwal Focus From 23rd Oct to 3rd Nov.
Monthly Focus: Everyone in the viaSocket will be Workflow builder:

  • FAQ changes for DH.

  • Embedding partnership start to AI/LLM companies.

Plan Roadmap automation(Frill) - Naman & Ravi Paliwal

Review communications of Support and partnerships- have regular meets.



Done:

  • Hiring new candidates with first week workshop.

  • Training for GPT/AI and trigger/actions/auth2.0 for the whole team.



New things

  1. Fake demand generation

  2. Public page pe wo dikhna chahiye priority pe jo humko promote kar rahe he + jiske customers he apne paas me.

  3. Leaderboard of contributors



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