28th Oct

• Why didn’t join on time? 3 PM

• Why late for screen sharing? Were we not prepared for the meeting time priorly?

• Feeling and meaning - we are communicating in our reply is imp.

• Even for first request -> send idea or need -> will go ahead with upvotes from roadmap

• Close lifetime access type chats -> if pending from customer side

• If unable to understand any case or needing help -> ensure you learn it later and share learning with team

• Take agenda then only go to meeting

• Pending from our side - snooze

• pending from client, but imp/genuine - snooze

• if client/case is not imp/genuine - don’t snooze - close

• chats on guest mode -> send proper reply, wait 15-20 mins, give contact details -> close if no reply received, don’t snooze

• Genuine client with email ID, not replying in chats -> Send mail > snooze email and close chat with your last reply same as sent on mail

• Learn MCP.